FAQ’s
We ONLY accept returns if the wrong product is delivered or after confirmation, the product delivered is found to be faulty. However, we do not re-accept goods once sold or change a product in case someone changes their mind.
Yes, we ship to Kenya and its neighboring countries.
Payments
Payment terms include cash or MPESA on or before delivery, Bank transfer, Cheque, Paypal, Debit or Credit card.
See our terms and conditions for more information on taxes.
Shipping & Returns
We ONLY accept returns if the wrong product is delivered or after confirmation, the product delivered is found to be faulty. However, we do not re-accept goods once sold or change a product in case someone changes their mind.
Call us if this applies to arrange for pick up of returned product.
You can find you orders if you have an account on the store. Otherwise check your email for links to you order where you can cancel your order. Kindly contact us if more than a few hours have gone by since you placed your order.
You can call or text us on contact provided in the Contact page.